Equipment/Parts Service Tracking Solution

Overview
Organizations are faced with higher maintenance costs to maintain specialized equipments that need periodic calibration and servicing. These costs are further increased due to operational inefficiencies caused by: 

• The inability to locate equipments for service maintenance. This meant purchasing new equipments to ensure adequate equipment was available for project execution. 
• Manual cycle counts resulting in error prone data. The inability to reconcile inventory lead to assets being listed as missing due to shrinkage 
• The current check-in/check-out process was error prone as engineers would take equipment without signing it out to themselves 
• Outdated asset information - Current asset management system do not provide most recent and accurate equipment information resulting in limited traceability and non-compliance

Solution
KeyTone's Equipment Service Management solution provides users with: 

• Automated check-in/check-out to streamline equipment leasing 
• Monitoring dashboard to track equipments in real time track 
• Accurate cycle count and automated inventory reconciliation 

It also allows users to plan for upcoming maintenance schedules and setup alerts and notifications that can be triggered when any asset is in violation of its service level agreement. The handheld solution enables users to conduct accurate cycle count and to locate misplaced equipments quickly. Field service personnel will now have the ability to store and retrieve maintenance records on the asset tag itself eliminating service delays and incomplete maintenance.

Reports
KeyTone provides operational business intelligence through web based dashboard and many pre-defined reports. 

• MTBF (Mean Time Between Failure) - Report provides information on the "operational life" of the asset between failures. 
• MTBR (Mean Time Between Repair) - Report provides information on the "operational life" of the asset between repairs. 
• MTBM (Mean Time Between Maintenance) - Report provides information on the "operational life" of the asset between maintenance. 
• Unscheduled maintenance events - Report provides list of assets on which unplanned maintenance have been performed. 
• Downtime report - Report provides a history of both scheduled and unplanned maintenance for chosen equipments to study its reliability trends. 
• Work order status report - Report provides a list of all the work orders generated in a given time period along with its status and assignments. 
• Service hours by work order - Report provides information on the efficiency of the field personnel based on the amount of time it took to complete assigned work orders. 
• Maintenance history by equipment type - Report provides all the maintenance that was done on a given asset in a given time period. 
• Upcoming maintenance report - Report provides a list of all the assets for which scheduled maintenance is required. 
• Check-in/Check-out reconciliation report - Reports all assets that where checked out for maintenance and later checked in.